Terms & Conditions
When you order your church outfit gown you are agreeing to the terms and conditions of this contract.
ordering.
To Order
Fill out the order form to order your dress. Make sure to measure your bust, waist and hips and select the size you fit into best. You may need to go up or down a size to fit into the church outfit pattern sizes. You can email church outfit for help selecting your size and/or measuring however, selecting the size you want to order is still your decision. Changes to your gown i.e size, colour of fabric, etc. cannot be changed once your order has been placed. A 50% deposit is due upon ordering. This deposit is non refundable as the money goes straight to the workers who create your materials. Only when the deposit has been paid will the creation of your gown will begin. The process goes as follows, first materials are made and delivered to the home studio, where they are then made by hand into your ordered dress. A dress can take 3 months to be created, please take this into consideration when ordering your gown so it can be delivered in time for your wedding date. Additional time may be needed to delivery your dress to you. Once your dress has been created the final 50% is due plus shipping then it can be shipped to you. All dresses are shipped in cardboard boxes and quality checked before delivery.
The Dress
Remember that all Church Outfit gowns are handmade therefore all unique in some way. All dresses are made using the same patterns, materials and process, the only difference is the fact it is made by human hands. Church Outfit dresses are all made to look like sample dresses. However, sample dresses may be worn, discoloured or stretched due to use. Please consider this when making your order that the fabric may be brighter, the sizing may be tighter, buttons and fastenings may be cm different etc. again as all Church Outfit gowns are made by hand. All dresses are made to pattern size not bespoke in order to keep costing as low as we can for our customers. Church outfit dose not do bespoke measurements but you can have some design changes. All changes must be discussed and confirmed before ordering your gown please understand that not all design changes are possible due to dress pattern.
Delivery
When the final payment has been made only then will your dress be sent out for delivery. All dresses will be delivered using signed postage to confirm it’s arrival at your door. Any Issues with delivery will be resolved using the delivery company. If you live within the Greater Manchester or Liverpool area we can see about having your dress dropped out to your door. If you choose drop off a time and date will be arranged with you. There is still a charge for drop off of 25p a mile. A price will be discussed with you when ordering fro delivery.
Care For Your Dress
Once your dress has arrived please try it on weeks before your big day. You may need some alterations to get the dress fitting the way you would like it to and alterations can take time. Most gowns will just need the length at the front of the dress alternating to their shoes. Church outfit dose not do alterations but can contacted Church Outfit to help with finding a seamstress local to you. If there is a design fault with your dress please contact Church Outfit within 72 hours of receiving your gown and so the issue can be resolved. After 72 hours design faults can be considered as customer damage due to wear. Issues such as Rips, stains and broken buttons are considered as customer damages even within the 72 hours and are not Church Outfits issues to resolve. When caring for your dress Church Outfit recommends hanging in a long wardrobe or back fo a door in a dress bag or cover before wedding then folding back into box after the wedding in tissue paper. Dresses are hand wash only in lukewarm water, hang to dry and can be ironed on lowest heat. Do not dry-clean buttons and fastenings may come off during the clean.
Church Outfit dose not keep any customers card or payment information. The information Church Outfit keeps, is your order form information, receipt of payment, chat logs and delivery comfirmation. This information is stored safely and securely for 7 years following legal laws of the UK. Government. The information is kept for Tax and Legal and nothing else! Your data will not be sold or leaked to any third party and is between Church Outfit and you. If you have concerns or questions about your data please contact Church Outfit.
Church Outfit will post customers on social media only if customers are happy with their media being posted online. All customers will be asked first if they would like their media posted beforehand.